Article in Ground Handling International December 2012

Guesswork or GOSS Work?

In the current economic climate, restricted budgets and the airlines’ ever-increasing dependency on efficient turnarounds by ground service providers is an everyday reality. And so a need for accountability and reliability becomes paramount for the GSP to survive the fiercely competitive ground handling marketplace, whether it be a major international airport or regional transport hub.

Service Level Agreements and Key Performance Indicators are critical tools to help both handlers and their clients understand a contract’s ongoing performance. Therefore, providing accurate, reliable data for reporting is imperative, especially where contracts have financial liabilities and/or bonuses associated with the safe and timely delivery of ground services.

You can read the article in full on page 22 of December's Ground Handling International. The online version of the magazine is also available now. If you don't already subscribe to the journal, please visit www.ground-handling.com.

To find out more about Arepo's Ground Operations Software System visit the GOSS website or contact us by email (info@ground-ops.com) or phone (+44 (0)20 7280 4390.

The Ground Operations Software System

The modular GOSS solution addresses key operational and regulatory requirements for ground handling providers including:

Accident and Incident recording, assisting ISAGO (IATA Safety Audit for Ground Operations) accreditation and other regulatory and internal reporting
Delay reporting of services such as aircraft refuelling
Ground Operations Audit (Daily Flight Watch) collecting flight turnaround operational data
A centralised document repository for Operations Manuals, Policies and Standard Operating Procedures
Voucher redemption and recording at Airport Lounges
Recording Airside Passenger and Crew Transport movements

Information can be added to the system through simple web pages or through smartphone applications, controlling the data entered and providing real time management reporting. You’ll no longer have to wait for a report to be emailed to you or your managers as the web site can be used to generate reports on the fly from pre-defined lists or by using the simple query engine.

If you would like your aviation ground handling business to benefit from a GOSS account to manage ISAGO accreditaton, record airside accidents (including RIDDOR) and report on ground operation's SLA's. please call our Sales Team on +44 (0)20 7280 4390 or contact us to arrange a trial account and demonstration.

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