Ground Operations Software System (GOSS)

Arepo's hosted software applications for Aviation Ground Service Providers, Ground Handling Agents and Airside Operations provides centralised software to assist your airside operations.

Our modular Ground Operations Software System (GOSS) addresses key operational and regulatory requirements including:

  • Incident and Accident recording, assisting ISAGO (IATA Safety Audit for Ground Operations) accreditation
  • Delay reporting of services such as aircraft refuelling
  • Auditing of Operational services through online forms
  • Voucher redemption at Airport Lounges
  • Recording Airside Passenger and Crew Transport movements

The intuitive online solution provides ground handling businesses with a centrally managed database allowing users across the globe to access the system through easy-to-use web pages. Information can be added to GOSS's online database using simple web pages or through our mobile applications ensuring real time management reporting.

Ground Ops businesses can reduce the cost of back-office administration through the centralised control of procedures such as accident and incident recording, auditing flight turnaround services and recording operational delays. These processes can form part of a Ground Service Provider's Service Level Agreements (SLA's) and Key Performance Indicators (KPI's) with airline or airport clients. GSP's using Arepo's GOSS application can benefit by being able to generate operational reports in real time and provide these where necessary for internal and client reporting.

You’ll no longer have to wait for a report to be emailed to you or your managers as the web site can be used to generate reports on the fly from pre-defined lists or by using the simple query engine. 

Whatever the size of your aviation business, utilising our secure online Software as a Service (SaaS) solution minimises your IT costs as users access the system through any Internet browser and you keep control of the way that data is recorded. 

Your aviation ground services business could benefit from a GOSS account to manage ISAGO accreditation, record airside accidents (including RIDDOR) and report on ground operations SLA's. Please call our Sales Team on 020 7280 4390 or contact us to arrange a trial account and demonstration.

Aviation Ground Handling

ISAGO auditing

record airside accidents and incidents to help your IATA ISAGO registration and accreditation

Accident recording

manage internal RIDDOR processes and reporting

Delay recording

report operational delays to clients and customers

Operational audits

audit turnaround operations and other business processes

Data centralisation

solutions to centralise business data and improve disaster recovery

No unforeseen costs

straightforward subscription pricing

Our customers say

"GOSS is a superb software solution for us, which helps us maintain our ISAGO accreditation year on year"

Sales & Support

+44 (0)20 7280 4390